Privacy Policy

1. Who we are

Chanom ("Chanom", "the app") is a party word-guessing game for iOS and Android, developed by Warat Kaweepornpoj ("we", "us", "our"). This policy explains what information the app collects, why, who we share it with, and the choices you have. If you have any questions, email us at contact@playchanom.com.

In short: you don't need an account to play, we never sell your information, ads may use your device's advertising ID, and you can ask us to delete your data at any time.

2. Information we collect

2.1 Decks you create and reports you send

• Word decks. When you create a deck, we store the topic you typed, the tags you picked, the generated words, the app language, your device's region setting (for example "TH"), and an anonymous user ID on our servers. Please don't put personal information in a deck topic.
• Reports. If you report a deck, we store the reason you chose and which deck it was.
• Messages. If you email us, we keep the message and your email address to reply.

2.2 Sign in with Apple (iOS only, optional)

On iOS you can sign in with Apple to keep your decks and purchases across devices. We receive an Apple user identifier and, if you choose to share them, your name and email address. Your name and email stay on your device; the identifier is used to link your decks and purchases. The Android app has no sign-in.

2.3 Information collected automatically

• Identifiers: an anonymous app user ID created when you first open the app, app instance and installation IDs, and a purchases customer ID.
• Advertising ID: your device's advertising ID (Android advertising ID; on iOS, the IDFA only if you allow tracking), used by our ad provider.
• Device and app information: device model, operating system and version, language and region settings, app version, and IP address (processed by our service providers).
• Usage information: screens viewed, games started and finished, words guessed or skipped, decks created, imported or saved, ads viewed, coins earned and spent, and purchases.
• Diagnostics: crash reports and performance data.
• Device integrity signals: a check from Google Play Integrity (Android) or Apple App Attest (iOS) that requests come from a genuine copy of the app.

2.4 Purchases

Chanom+ subscriptions and Party Passes are paid through Google Play or the App Store. We never see your payment card details. We receive a record of the purchase (product, date, status and a transaction ID) to unlock your benefits.

2.5 Stored only on your device

Your coin balance, settings (language, tilt sensitivity), saved decks, edits you make to a deck's words, play count and similar game data are stored on your device and are not sent to us. They are removed when you uninstall the app.

3. How we use information

• To run the game, generate word decks with AI, and save the decks you create
• To let decks be shared with share codes, and to feature reviewed decks to other players (Trending, Recently Added)
• To review reported or unsafe content and keep the app safe
• To show ads and give coins for rewarded ads
• To process purchases and check whether Chanom+ or a Party Pass is active
• To understand how the app is used, fix crashes and improve the game
• To prevent fraud and abuse, and to comply with the law

4. AI-generated decks

When you create a deck, the topic and tags you choose are sent from our servers to Google's Gemini API to generate the words. Generated decks are saved and may be reused when another player asks for the same topic. AI output can be inaccurate or unexpected; you can report any deck from the results screen after a game.

5. Who we share information with

We do not sell your personal information. We share it only with the service providers that run the app, each under its own privacy policy:

• Google Firebase — authentication, database, cloud functions, hosting, analytics (Google Analytics for Firebase), crash reporting (Crashlytics), remote configuration and App Check. Privacy
• Google Gemini API — generating word decks. Privacy
• Google AdMob — showing ads, which may be personalised using your advertising ID where allowed. How Google uses information from ads
• RevenueCat — managing purchases and subscription status. Privacy
• Google Play and Apple App Store — payments, refunds and app reviews
• Expo — delivering app updates. Privacy

Decks you create may be visible to other players through share codes, or in Trending and Recently Added after review. They are not shown with your name.

We may also disclose information if required by law, to protect the rights and safety of our users or others, or as part of a business transfer.

6. Ads and your choices

• EEA, UK and Switzerland: we ask for your consent before ads use your data, using Google's consent form. You can change your choice at any time in the app under Settings › Privacy choices.
• Android: you can reset or delete your advertising ID, or opt out of personalised ads, in your device's Settings (Google › Ads, or Privacy › Ads).
• iOS: ads are personalised only if you allow tracking when asked. You can change this at any time in Settings › Privacy & Security › Tracking.
• Chanom+ and the Party Pass remove the ads shown between games.

7. How long we keep information

• Decks you create are kept while Chanom is available, or until you ask us to delete them.
• Analytics data is kept for a limited period set in our analytics settings, and crash reports for up to 90 days.
• Reports are kept as long as needed to review them and keep the app safe.
• Purchase records are kept as long as needed to provide your benefits and meet legal and accounting requirements.

8. Your rights and deleting your data

Depending on where you live (for example under Thailand's Personal Data Protection Act or the EU/UK GDPR), you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, to withdraw consent, and to complain to a data protection authority.

On iOS, if you signed in with Apple, you can delete your account in the app under Settings › Delete Account. This deletes the decks you created and the data linked to your account, and disconnects Chanom from your Apple ID. Active subscriptions are not cancelled; manage them in your App Store settings.

Otherwise, or for any other request, email contact@playchanom.com with the names or share codes of your decks and we will delete them along with other data linked to your app. We will respond within 30 days. Uninstalling the app removes everything stored only on your device.

9. Children

Chanom is made for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. Security and international transfers

We use reasonable measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure. Our service providers may process information in countries other than your own, including the United States, under appropriate safeguards.

11. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the date above, and tell you in the app about significant changes.

12. Contact us

Warat Kaweepornpoj
Email: contact@playchanom.com